Intelligenceyou can trust.
Voice and text agents that answerevery call your business misses.
ero handles 40% of their inbound call volume with VerticalAI.
What that 40% delivered
- 92%
- Calls resolved
- 94%
- Success rate
- 480 hrs
- Saved per month
ero by the numbers
- 200+
- Brand partners
- 27M+
- Missions completed
- $5M
- Backed by EV3 + Animoca
Powering missions for BMW · Uber · Marvel · Lacoste · The North Face
Industries
|
A caller reaches the agent for customer support. Every call ends the same way: resolved. Your team reviews and refines how it gets there.
01 · What it does
One agent for every conversation.
One place for billing, support, bookings, and escalations. You write the rules. The agent answers the calls you’d otherwise miss at 2am, on weekends, during the lunch rush.
To your customer it sounds like your best staff member on their best day.
02 · Consistency
Behaves the same way on every call.
You draw every path the agent can take. Predictable on call one and call ten thousand.
No prompt-roulette. No surprises in production.
03 · Reviewable
Every call recorded and reviewable.
Full transcripts, sentiment, and outcomes. Search everything your team has ever handled.
Flag a path in two clicks.
04 · Continuity
Meet your customers where they are.
When a call drops, the agent continues in SMS or web chat with the same context.
Catch the leads you’d miss while you’re asleep or closed on weekends.
05 · Sovereignty
Built in Perth, hosted in Sydney.
Data sovereignty by default. Everything stays in Australia. Privacy Act compliant. Ready for enterprise security review on day one.
Sign a data processing agreement (DPA) with our team directly.
Built for enterprise security
Built to pass your legal team.
Everything at rest lives in Sydney on AWS ap‑southeast‑2. Australian‑held keys, Australian‑resident operations team, Australian data processing agreements on request.
Every call tested.
Build your first agent in minutes.
Built for your sector